The past year was a strange one for household finances: while savings rates plummeted to new lows, and many people saw their incomes slide, those…
View More The best (and the worst) that could happen to your money this yearTag: Consumer affairs
Brexit: how the new rules will change your visits to Europe
Before Brexit, UK citizens could travel, live, go on holiday and work anywhere in the EU without any special permits or visas. As of 1…
View More Brexit: how the new rules will change your visits to EuropeHomebuyers warned of scams as end of stamp duty holiday looms
Homebuyers have been warned to take steps to avoid being scammed during their purchase and after they move, with criminals targeting large sums of money,…
View More Homebuyers warned of scams as end of stamp duty holiday loomsBrexit: what are consumers’ rights on holidays, banking and more?
Holidays Will my Ehic card still work? Yes and no. Under the agreement if you have a European health insurance card (Ehic), which entitles visitors…
View More Brexit: what are consumers’ rights on holidays, banking and more?Power ahead in 2021: how to buy an electric bike
Lesley Willis from Alton, Hampshire can barely contain her glee about the electric bike she bought a year ago for just under £1,000. She is…
View More Power ahead in 2021: how to buy an electric bikeNew-build homes for a fresh start in 2021 – in pictures
Port Loop, Birmingham Described by the developer as a “brand new 21st century neighbourhood”, Port Loop is an island development encircled by two canals, 15…
View More New-build homes for a fresh start in 2021 – in picturesMPs call on NS&I to explain why customer service has nosedived
The state-owned savings bank behind the hugely popular premium bonds has been asked by MPs to explain why its customer service levels have plummeted over…
View More MPs call on NS&I to explain why customer service has nosedivedAirlines must be penalised for refusing Covid refunds, says consumer group
Airlines like Virgin Atlantic and British Airways should face “strong action” from regulators for refusing to issue refunds to customers complying with England’s new tier…
View More Airlines must be penalised for refusing Covid refunds, says consumer groupWarning over ‘missed delivery’ parcel scams this Christmas
As millions shop online for Christmas, they are being targeted by fraudsters sending scam texts and emails. These claim to be from the courier service…
View More Warning over ‘missed delivery’ parcel scams this Christmas