‘Completely destroyed’: how a Halfords service left a car owner £2,000 out of pocket

A Birmingham man who took his beloved Alfa Romeo to Halfords Autocentre for a routine service has described his despair after it was written off…

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‘They quoted £7,000-£8,000’: young drivers face huge car insurance rises

Young drivers have always faced the highest premiums for getting behind the wheel, but with figures showing that the average price of car insurance for…

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Holidays: money-saving tips for booking your dream break

It’s cold outside, so it’s little wonder that in January, many people’s thoughts turn to holidays. Travel agents have already reported a strong start to…

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And the winners of the 2023 awards for worst customer service are …

These are troubling times for big business. Traders, fighting for survival, need to focus on money. They absolutely do not have the time and resources…

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‘The quotes were £5,000 or more’: electric vehicle owners face soaring insurance costs

Driving an electric car should be a win-win, saving money and the planet. So David* was shocked when the insurance on his Tesla Model Y…

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Car parts shortage leaves drivers in limbo as makers ‘put sales first’

It was a snowy day in early March when Ruth Joad pranged her car. The one-year-old Volkswagen needed a new bumper and sensors. Her insurer,…

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