And the winners of the 2023 awards for worst customer service are …

These are troubling times for big business. Traders, fighting for survival, need to focus on money. They absolutely do not have the time and resources…

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UK students launch Barclays ‘career boycott’ over bank’s climate policies

Hundreds of students from leading UK universities have launched a “career boycott” of Barclays over its climate policies, warning that the bank will miss out…

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UK’s biggest banks urged to increase ‘measly’ savings rates

Britain’s biggest banks need to “up their game” and stop fobbing off millions of loyal customers with “measly” savings rates, according to the head of…

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‘I was really shocked’: would-be UK homebuyers describe their mortgage battles

Violet*, an advertising manager from Oxfordshire in her mid-40s, had confidently enquired about mortgage options to buy a new property last August. “We had found…

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UK households turn to TV subscriptions as they cut back on nights out

UK consumers cut back on groceries, clothes shopping and eating out last month but streaming and pay TV subscriptions jumped as cash-conscious viewers switched to…

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Barclays pulls financial safety net as cost of living crisis bites

Barclays customers claim they are losing a vital financial safety valve during the cost of living crisis after the bank abruptly withdrew their unused overdraft…

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Europe’s biggest banks provide £24bn to oil and gas firms despite net zero pledges

Europe’s biggest banks led by HSBC, Barclays and BNP Paribas have provided £24bn to oil and gas companies that are expanding production less than a…

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