“Misleading” and “inconsistent” labels make it hard for shoppers to know where their food comes from, the consumer champion Which? has said, as it found…
View More UK supermarkets accused of misleading labelling on origins of food productsTag: Retail industry
Can a Waitrose shopper’s gaze boost loose produce and cut plastic waste?
With thick black frames and hidden cameras, the glasses look designed for espionage or the metaverse but instead the eye-tracking headgear is being deployed to…
View More Can a Waitrose shopper’s gaze boost loose produce and cut plastic waste?Car finance mis-selling is not the next PPI scandal, says UK watchdog
The City watchdog has said potential mis-selling in the car finance industry is unlikely to mirror the lengthy PPI scandal, which led to banks paying…
View More Car finance mis-selling is not the next PPI scandal, says UK watchdog‘Every package carries a hidden cost’: is it better for the environment to shop online or in-store?
Packages arrive at my house more than I’d like to admit. Whether they contain cosmetics, swimwear, T-shirts or socks, the sight of a brown cardboard…
View More ‘Every package carries a hidden cost’: is it better for the environment to shop online or in-store?Charges for loo roll, none for caviar: strange quirks of the UK’s VAT rules
Is a mini poppadom a crisp? Is a Jaffa Cake a biscuit? Is a flapjack confectionery? These are all questions tax officials in the UK…
View More Charges for loo roll, none for caviar: strange quirks of the UK’s VAT rulesBuying bigger packs may not get best deal in UK supermarkets, says watchdog
Buying bigger packs of products including toilet roll, cheese, laundry detergent pods or discounted ketchup may not always mean shoppers get a better deal, according…
View More Buying bigger packs may not get best deal in UK supermarkets, says watchdogBelieve it or not, some companies still put their customers first
Consumer championing can sour one’s view of the world. My inbox tells of a world of fraud and incompetence; of persecution and gaslighting. Customer satisfaction…
View More Believe it or not, some companies still put their customers firstFake reviews and hidden online charges to be banned under new rules
Fake reviews and unavoidable hidden online charges – which cost consumers £2.2bn a year – are to be banned under new laws to force businesses…
View More Fake reviews and hidden online charges to be banned under new rulesDanone to cut 7% off wholesale price of powdered Aptamil baby formula
The baby milk seller Danone has agreed to cut the wholesale price of its Aptamil infant powdered formula by 7% from Monday after the UK’s…
View More Danone to cut 7% off wholesale price of powdered Aptamil baby formulaUK shoppers spent £13.7bn on groceries in run-up to Christmas
UK shoppers spent £13.7bn on groceries in the run-up to Christmas – 7% more than a year before – as they sought out bargains and…
View More UK shoppers spent £13.7bn on groceries in run-up to Christmas