These are troubling times for big business. Traders, fighting for survival, need to focus on money. They absolutely do not have the time and resources…
View More And the winners of the 2023 awards for worst customer service are …Tag: Utilities
‘Christmas stink’: UK’s traditional festive swims face rising tide of sewage
Long-established Christmas seaside swimming locations have been flooded with sewage over the last year, prompting concern that swimmers could fall ill. They would not be…
View More ‘Christmas stink’: UK’s traditional festive swims face rising tide of sewageUK ministers ‘have failed to convince public of smart meter benefits’
The delayed smart energy meter rollout has failed to meet its targets because ministers have not done enough to convince households of their benefits, according…
View More UK ministers ‘have failed to convince public of smart meter benefits’Competitors report falling ill after triathlon event in waters of river Eden
The organisers of a triathlon on a lake fed by the River Eden in Kent have launched an investigation after a number of competitors fell…
View More Competitors report falling ill after triathlon event in waters of river EdenPensioner forced to ration electricity for a year after receiving £13,000 bill in error
A 76-year-old widower was forced to ration his electricity for a year and rely on charity food handouts after a clerical error by his supplier…
View More Pensioner forced to ration electricity for a year after receiving £13,000 bill in errorNow, water bosses, you must show how capitalism can work for the common good | Will Hutton
There is universal agreement that privatisation was never meant to result in news like this. Last week, the government announced it was on standby to…
View More Now, water bosses, you must show how capitalism can work for the common good | Will HuttonSevern Trent chief proposes ‘social purpose’ water firms amid utilities crisis
The chief executive of the water company Severn Trent is seeking backing from industry and the Labour party for British utility firms to be reformed…
View More Severn Trent chief proposes ‘social purpose’ water firms amid utilities crisisWater firms push for bills in England to rise by up to 40%, say reports
Water companies are reportedly pushing for bills in England to rise by up to 40% under plans being drawn up to pay for the cost…
View More Water firms push for bills in England to rise by up to 40%, say reportsHigh levels of drugs found in sea off south England coast
A study looking at water pollution on the south coast of England has revealed high levels of potentially harmful chemicals including recreational drugs and antidepressants.…
View More High levels of drugs found in sea off south England coastEngland raw sewage taskforce has only met once in last year, FoI request reveals
The storm overflows taskforce set up by the government to tackle raw sewage discharges by water companies in England has only met once in the…
View More England raw sewage taskforce has only met once in last year, FoI request reveals