Broadband customers who suffer service failures may be missing out on money they are owed because they are unaware of their rights to automatic compensation.…
View More Still offline? Are you missing out on compensation for failed broadband in the UK?Tag: BT
UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’
The UK’s biggest mobile phone companies face a £3.3bn class action lawsuit alleging that long-standing customers are being ripped off by “loyalty penalties”, under which…
View More UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’UK broadband and mobile users brace for above-inflation mid-contract hikes
The UK’s biggest telecoms providers are lining up above-inflation price increases for broadband and mobile customers that will add almost £500m to consumers’ bills from…
View More UK broadband and mobile users brace for above-inflation mid-contract hikesLabour calls for crackdown on rip-off UK Christmas broadband and mobile ads
Labour has called on the advertising watchdog to fast-track new rules to protect consumers from misleading marketing that could encourage them sign up to mobile…
View More Labour calls for crackdown on rip-off UK Christmas broadband and mobile adsUK’s broadband firms set for £1.7bn windfall with above-inflation price rises
The UK’s biggest broadband providers are to benefit from an almost £2bn windfall when they push ahead with inflation-busting price increases next spring which will…
View More UK’s broadband firms set for £1.7bn windfall with above-inflation price risesUK telecoms industry agrees plan to help struggling customers
The UK’s biggest mobile and broadband companies have agreed a plan to help customers struggling to pay bills amid the cost of living crisis, including…
View More UK telecoms industry agrees plan to help struggling customersThousands of UK phone boxes to be protected from closure
About 5,000 public phone boxes around the UK will be protected from closure in areas of high accident rates or poor mobile signals, under plans…
View More Thousands of UK phone boxes to be protected from closureBT faces £600m legal case over landline charges
Almost 2.5 million BT customers could receive up to £500 each after a tribunal approved an attempt to launch a class action against the telecoms…
View More BT faces £600m legal case over landline chargesLifeline for rural areas facing crippling broadband connection bills
When Richard Bunning needs to file reports on his cattle online, or do any of the other various bureaucratic tasks for his Devon farm, he…
View More Lifeline for rural areas facing crippling broadband connection billsBT to invest £12bn in faster broadband and reaching remote areas
BT has committed to investing £12bn in faster broadband connections to 20m UK homes, including in remote rural areas, after agreeing return on investment incentives…
View More BT to invest £12bn in faster broadband and reaching remote areas